Overview

We want you to be 100% satisfied with your purchase. If you are not satisfied, you may be eligible for a refund, exchange, or store credit.

Returns

You have [30] days from the date of purchase/delivery to initiate a return. After this period, we unfortunately cannot offer a refund or exchange.

Eligibility criteria

To qualify for a return, the following conditions must be met:

• Condition: Items must be unused, in the same condition you received them, and in their original packaging.
• Proof: You must provide a valid receipt or proof of purchase.
• Exceptions: Non-returnable items include gift cards, final sale items, perishable goods].

The Return Process

To start a return, please follow these steps:

1. Contact Us: Contact our support team at info@dazzlingdogcollars.com with your name, order number, and reason for return.
2. Shipping: Customers are responsible for return shipping costs. A return shipping address will be provided.

Refunds

Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed and automatically applied to your original method of payment within [5-10] business days.